No. Guest Mode: The first time you open the app, Guest Mode lets you create trips and enter passenger details without registering. Trip count is not hard-limited. Guest Mode does not include a standalone customer library, receipts, or message templates; passenger name, phone, and email are saved inside each trip and remain on the device.
When ready, create a Free Account to enable cloud sync and web access, with higher customer and history limits. Signup only needs your name, email, and password; no credit card required. Guest data can be imported after registration.
If a friend gave you an invitation code, enter it during signup so both sides can receive rewards.
Tap “Forgot password” on the app login screen and enter your email. We will send a reset link. If it does not arrive, check spam.
Still not received?Contact us, and we will help recover your account.
RideKip is currently designed for one driver. You may sign in on a new device and sync data, but it is not designed for multiple people editing the same account at once.
To delete your account and related data, please contact us and include “Account deletion request” plus your registered email. We usually process requests within 3 business days, and data is deleted within 30 days after completion.
Guest Mode: Guest Mode requires no registration. Enter passenger details inside trips, with no hard trip limit. It does not include a standalone customer library, receipts, message templates, cloud sync, or web access.
Free Account: Free forever after registration. No credit card required. Includes up to 30 customers, unlimited trip count, recent 3 months of history, basic receipt preview/share, 4 fixed message templates, basic local reminders, and basic iOS plus web access.
Pro Driver: unlimited customers and trips, full history, Booking Link / Form, Flight Tracking, custom multilingual message templates, invoices, branded Receipt + PDF, full reports, PDF / Excel / CSV export, advanced multi-device sync, and future Pro features. Early Access pricing is planned at $5.99/month or $59.99/year once self-service payment opens.
See the detailed comparison on the pricing page.
For V1.0, RideKip keeps manual activation and official activation codes. When self-service payment opens later, iOS in-app purchases will use Apple In-App Purchase, and web payments after login will use Stripe. The backend entitlement record determines plan level, expiration, and referral reward time.
Contact us for special payment needs.
After Pro self-service subscriptions open, cancel through the relevant payment channel anytime. After cancellation, Pro remains available until the current billing period ends, then switches to Free.
Cancellation does not delete your data. Customers and trips remain in your account.
If you are not satisfied within 7 days of the first payment, contact us and we will review the refund request.
After logging in, open Personal Settings to see your dedicated invitation code. Each account has one fixed code that can be shared long term.
When a friend signs up with your code, both sides receive extra Pro trial time. Exact rewards are shown in the app and may change over time.
Your dedicated code has no usage limit. Share it with multiple driver friends and each successful invite can earn rewards.
We take data security seriously. customer data is stored in a protected cloud database and delivered through encrypted Cloudflare infrastructure. User data is isolated at the database layer.
For details, see our Privacy Policy.
No. We do not sell user data, share it with ad networks, or track users across apps. Your data is used only for app functionality.
Pro users can export data. Use app settings or contact us for assistance.